First contact can be tentative – maybe a polite inquiry, a vague outline of a problem, but nothing in great detail. That is where the Alphagary difference comes into play. We are good listeners. It is our job to listen, get to know who the client is, what their business does and what specific compound problem is holding them back.
Once we have as much information as the customer can give, that’s when our hard work begins, researching their market and application. The more we know, the better the solution and the faster the turn round time.